Refund policy

BUZY BEEZ – Returns & Refund Policy

Due to the nature of our food products and for hygiene and food safety reasons, BUZY BEEZ does not offer voluntary returns or exchanges.

We cannot accept returns of honey that has been opened or used, except where required by law.

If your order arrives damaged, defective or incorrect, please contact us with your order number and photographs so we can resolve the issue.

Where applicable, refunds, replacements and cancellations will be provided in accordance with UK consumer law.

This policy does not affect your statutory consumer rights.